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An investigation by the Guardian published today has uncovered evidence of cases in which Newcross Healthcare Solutions has failed to pay its employees if they cancel shifts because of illness without 24 hours’ notice, and has also docked money from their pay. Charlotte Holloway has written to the General Manager of Newcross Health’s Plymouth Office to ask for assurances that Plymouth care workers are not and will not be affected by these fines.

The firm, which employs 7,000 staff across 63 branches (including one in Plymouth) providing temporary nurses and care workers for hospitals and residential and nursing homes, made a pre-tax profit of £21m and paid directors an equity dividend of £17m in 2017.

You can read the letter here.

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